- Nutrition, Food and Beverages, Dietary Requirements Policy
- Sun Smart Policy
- Water Safety Policy
- First Aid, Incident, Injury, Trauma and Illness Procedures Policy
- Sleep and Rest Policy
- Infectious Diseases Policy
- Medical Conditions Policy
- Emergency and Evacuation Policy
- Delivery and Collection of Children Policy
- Excursions Policy
- Child Safe Environments Policy
- Staffing Policy
- Interactions with Children Policy
- Enrolment and Orientation Procedure Policy
- Leadership and Service Management Policy
- Record Keeping Policy
- Acceptance and Refusal of Authorisations Policy
- Fees and Charges Policy
- Complaints Handling Policy
- Hygiene and Infection Policy
- Staff Complaints Handling Policy
- Appendix 1 – Complaints Log
- Appendix 2 – Staff Complaints Log